Every action timestamped. Every record immutable.
Lentals builds a legal-grade evidence trail from the moment you sign up. Every report, response, document serve, and compliance action is logged with an immutable timestamp - ready for tribunal, Ombudsman, or Renters' Rights Act disputes.
Timestamped Everything
Every report, response, document serve, and compliance action gets an immutable timestamp. No manual logging, no gaps - just a complete, automatic record of every event across your portfolio.
- Response times recorded to the second
- Append-only - records can never be deleted or altered
- Full timeline for every issue and tenancy
Maintenance Proof
Every maintenance issue gets a full timeline from report through resolution. Three-way chat between landlord, tenant, and contractor - all logged.
- Full workflow with timestamps at every stage
- Photo evidence at every stage
- Contractor assignment and quote records
- Resolution confirmation from tenants
Renters' Rights Act Evidence
From May 2026, landlords must demonstrate reasonable response times. Lentals proves when you saw it, when you responded, and what action you took.
- Response time evidence for disputes
- Document serve/view/acknowledge proof
- Compliance certificate validity tracking
- 6-year retention after tenancy ends
Defence-Ready Reports
When a tenant makes a claim, export the complete audit trail. Every timestamp, every message, every document - ready for tribunal or Ombudsman review.
- Exportable audit trail reports
- Chronological event timeline
- Includes all supporting evidence
- Accepted by Property Ombudsman scheme
Explore more features
Audit Trail Questions
Your audit trail starts the moment you sign up.
Every report, document, and compliance action - logged from day one.