The Evidence Writes Itself
Over 90 event types logged automatically - from issue reports and document serves to agreement signatures and compliance uploads. Append-only, tamper-evident, cryptographically protected, and retained for 6 years after each tenancy ends.
90+ Event Types, Logged Automatically
Issue creation, every status change, document serves, tenant acknowledgements, agreement signatures, compliance uploads, payment records, contractor assignments, quote approvals, chat messages, team changes - all timestamped to the second.
- Append-only - records can never be deleted or altered
- IP address and device captured on document acknowledgements
- Full timeline for every issue, tenancy, and property
- 6-year retention after tenancy ends
Exports Built for Disputes
Every issue exports to PDF or CSV with a full chronological timeline. For full data requests, one click generates a complete, court-ready export covering every property, tenancy, payment, document, and audit log entry.
- Per-issue PDF and CSV exports for maintenance disputes
- Full data exports for UK GDPR Article 15 requests
- Chronological timelines with actors and roles
- Court-ready formatting in every export
Evidence for Every Dispute
From May 2026, landlords must prove reasonable response times and document service. Lentals logs every maintenance issue from tenant report through contractor resolution, and every document from serve through acknowledgement, with timestamps and actors at every step.
- Full 8-stage maintenance workflow with timestamps at every transition
- Document serve, view, and acknowledge proof with IP logging
- Photo evidence, contractor invoices, and response times
- Written Statement and Government Information Sheet tracking
- Tenant satisfaction confirmation as closing evidence
Audit Trail Questions
Your audit trail starts the moment you sign up.
Over 90 event types logged automatically. Retained for 6 years.