Onboarding

6 steps. Zero friction. Fully digital.

Guide tenants through a structured onboarding flow covering agreements, deposits, documents, property info, emergency contacts, and rent setup.

Tenant Onboarding
Agreement Review
Deposit Info
Document Ack
Property InfoCurrent
Emergency
Rent Setup

Zero-Friction Access

No app needed to download. Easy login using magic links, Google, or normal password. Tenants verify their phone number or email and they're in. The Lentals app is available as an option but never a requirement.

  • Magic link & Google sign-in
  • Phone or email verification
  • Works on any device with a browser
  • No app download required
  • Optional Lentals app available
lentals
Sign in or create account
New accounts are created automatically
Magic Link
G Google
Password
Email address
you@example.com
Continue with email
No account? No problem – we'll create one automatically.

Guided Onboarding Flow

Walk tenants through Agreement Review, Deposit Information, Document Acknowledgement, Property Info, Emergency Contacts, and Rent Setup. Every step timestamped.

  • Logical step-by-step progression
  • Clear instructions at each stage
  • Progress tracking for landlord and tenant
  • Works on any device
Onboarding Flow
1
Agreement Review
2
Deposit Information
3
Document Acknowledgement
4
Property Info
5
Emergency Contacts
6
Rent Setup

Document Acknowledgement

Serve documents digitally and track exactly when they were served, viewed, and acknowledged. Every timestamp recorded automatically.

  • Served — timestamp recorded automatically
  • Viewed — timestamp when opened
  • Acknowledged — timestamp when confirmed
  • Legal-grade delivery evidence
My Documents
Documents your landlord has provided for your tenancy
Required Documents
How to Rent Guide Received
Gas Safety Certificate Received
EICR Received
EPC Received
Deposit Protection Certificate Received
All required documents acknowledged
Lock Image.jpeg
Acknowledged
How to Rent GuideRequired
Served on 18 Feb 2026 • Acknowledged on 18 Feb 2026
View Document
Lock_Image.jpeg
Acknowledged
Gas Safety CertificateRequired
Served on 18 Feb 2026 • Acknowledged on 18 Feb 2026
View Document
Lock_Image.jpeg
Acknowledged
EICRRequired
Served on 18 Feb 2026 • Acknowledged on 18 Feb 2026
View Document

Deposit & Rent Setup

Capture deposit scheme details and set up rent schedules as part of onboarding. Everything recorded for compliance.

  • Deposit protection scheme recording
  • Rent amount and frequency setup
  • Payment due date configuration
  • All details timestamped in audit trail
My Deposit
Deposit Details
Amount£4,850.00
Protection schemeTenancy Deposit Scheme (TDS)
ReferenceDPS1234
Protected on1 March 2026
Protection Certificate
Download Certificate
Served on 18 February 2026
You acknowledged your deposit details on 18 February 2026
Rent
Rent
Amount£3,500.00 / monthly
Due date1st of each month
Rent details confirmed
ICO RegisteredUK GDPR CompliantRenters' Rights Act Ready
FAQs

Onboarding questions

Onboard tenants in minutes, not days.

Every step timestamped. Every document acknowledged.

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Works on any device
All features included
UK GDPR compliant
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