Report to resolution. Everyone connected. Everything on record.
From tenant report to contractor resolution, every maintenance issue flows through a structured workflow. Three-way chat keeps everyone in the loop. Every transition, message, and photo is timestamped and logged.
Tenant Reporting
Tenants report issues however works for them. Scan a QR code, tap an NFC tag, click a link, or use the app. Every report is categorised, photo-documented, and logged from the moment it's submitted.
- Multiple reporting channels: QR, NFC, link, or app
- Categorised by issue type with priority levels
- Photo uploads and location-tagged reports
- Every report timestamped and tracked from submission
Structured Workflow
Issues flow through Reported, Acknowledged, Quoted, Approved, Scheduled, In Progress, Completed, and Closed. Every transition timestamped. Nothing falls through the cracks.
- Clear status at every stage
- Automatic timestamp on transitions
- Nothing falls through the cracks
- Full history for every issue
3-Way Chat
Landlord or agent, tenant, and contractor communicate in one thread. Everyone sees what's relevant. Every message logged and timestamped.
- Landlord/agent-tenant-contractor messaging
- Photo and document sharing
- All messages in the audit trail
- No more WhatsApp groups or email chains
Contractor Portal
Contractors access their portal via app or online. View jobs, submit quotes, chat with tenants, complete work with photo evidence, and submit invoices.
- Access via app or online
- Quote submission and approval
- Photo evidence of completed work
- Invoice submission and tracking
Explore more features
Maintenance Questions
From report to resolution - every step logged.
The maintenance workflow that proves you acted.